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Apple Acknowledges 15" PowerBook Spots

pudge posted more than 11 years ago | from the that-looks-like-white-out-to-me dept.

Portables (Apple) 71

zachlipton writes "Computerworld is running an interesting interview with Dave Russell, director of product marketing for portables and wireless at Apple. Russell comments on the white spot issues that have plagued the new 15" PowerBooks (Apple has been very responsive about fixing mine at least) and he has this to say about a G5 PowerBook: 'We certainly want to do that, but it's going to be a while.' Russell also comments on a lot of other ideas related to the PowerBook and iBook lines."

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It's about time (3, Informative)

Militant Libertarian (696302) | more than 11 years ago | (#7399862)

It seems I read about this problem a month ago on macnn.com [macnn.com] . It seems the 15 inchers are the only ones effected.

Re:It's about time (3, Interesting)

mallie_mcg (161403) | more than 11 years ago | (#7401604)

It seems the 15 inchers are the only ones effected.

No, my 12" AlBook (purchased in March this year) has a bright spot on it too. I was wondering what it might be, and now that I have seen this I am going to do something about it. It sounds very similar to what my screen has :(.

Re:It's about time (-1, Troll)

Anonymous Coward | more than 11 years ago | (#7403597)

Don't forget to pay your $129 upgrade fee [apple.com] , you cock-smoking teabaggers.

I have these (2, Informative)

Nutcase (86887) | more than 11 years ago | (#7399910)

I have these spots on my powerbook's display. Started out as three small points and are now rather large spots. They are only extremely noticable when displaying white backgrounds and such, but are there always.

Thankfully, I also have extended apple care. I am gonna wait until I hear that they are 100% fixed before I send it in. I don't want to be waiting 2-3 weeks for a replacement, etc. That would be a real big problem. Hopefully they will get the delays down and the success ratio up, and then I can get a new screen that is pristine. :)

Re:I have these (2, Informative)

Anonymous Coward | more than 11 years ago | (#7400587)

Thankfully, I also have extended apple care.


You, and other PB15AL owners with spots don't need to worry about extended Apple Care at this point: Your Mac is covered by Apple's One Year Warranty. The AL PB's are new and not even close to expiring this out-of-box warranty.

Re:I have these (1)

rixstep (611236) | more than 11 years ago | (#7400627)

They say they're keeping some to study the issue. If you're lucky, you get a new box and nothing more will be wrong with it.

Re:I have these (-1, Troll)

Anonymous Coward | more than 11 years ago | (#7401030)

What the fuck would you know you idiot?

Capturing the elusive Spotted PowerBook (5, Funny)

danielsfca2 (696792) | more than 11 years ago | (#7399938)

> the company is aware of the white blemishes on some new 15-in. screens, but hasn't yet "captured" enough of the computers to figure out why the spots are appearing.

Funny choice of words. I can't help but picture a herd of beautiful wild PowerBooks, running free across the plain.

(it's a Daria reference [outpost-daria.com] .)

Re:Capturing the elusive Spotted PowerBook (1, Funny)

maccw (693528) | more than 11 years ago | (#7400297)

I think they would be flying across the plain instead of running. With Apple techs with large nets running around trying to catch them like sponge bob/jellyfish.

Re:Capturing the elusive Spotted PowerBook (0)

Anonymous Coward | more than 11 years ago | (#7401305)

Exactly. I was picturing techs with nets too.

First OS X Virus: Spotted PowerBook Virus (1, Funny)

Anonymous Coward | more than 11 years ago | (#7401499)

It's a new class of problem, it's the hardware virus. Well, more of a rash probably contracted during iTunes Music Store negotiations. Same thing happened to Michael Jackson...

Re:Capturing the elusive Spotted PowerBook (2, Funny)

Anonymous Coward | more than 11 years ago | (#7404112)

Yeah, that's about right. If you have a problem that the hardware engineering team is interested in (for whatever reason), and if your machine meets the requirements (I don't know what those requirements are), then they may randomly decide that they'd like to grab your machine and dissect it.

In that case, they'll ask for your permission, and if you agree, they send you a new machine and the old one ends up sitting on somebody's desk in Cupertino (or maybe Elk Grove in some cases). It's all rather civilized, really. :-)

The alternative interpretation is that they go around looking for spotted machines, shout "The Great WHITE Spot", and start firing spears and/or harpoons at it until it either dies or gives Steve Jobs a rather noticeable limp.

Your call.

Re:Capturing the elusive Spotted PowerBook (0)

Anonymous Coward | more than 11 years ago | (#7415172)

Except they send out Marlon Perkins to capture your computer.

Re:Capturing the elusive Spotted PowerBook (1)

inertia@yahoo.com (156602) | more than 11 years ago | (#7413204)

Man, and all this time I thought I got these spots because I installed Jaguar. Silly me.

At least (4, Insightful)

blackmonday (607916) | more than 11 years ago | (#7400115)

At least he didn't say the new powerbook had the lovely dalmatian finish of the early iMac.

And, don't expect anyone to say the G5 powerbook is coming soon. Nobody would buy the current models if that was remotely the case.

Re: "G5 PowerBooks coming soon..." (5, Insightful)

0x69 (580798) | more than 11 years ago | (#7400739)

Two independent lines of logic strongly suggest that the G5 PowerBook ain't coming any time soon:

- Apple just updated the PowerBooks. History says that they are very unlikely to update 'em again quick. (See MacRumor.com's Buyer's Guide page for dates of past revisions.)

- There is no G5 Xserve yet. If Apple can't get a G5 working within the Xserve's size/power/noise limits (with sales doubtless in the pits as folks wait for G5), then they're likely a *long* way from doing G5 within the PowerBook's (far tighter) limits.

Re: "G5 PowerBooks coming soon..." (1)

CordMeyer (452485) | more than 11 years ago | (#7403753)

The Xserve doesn't have noise limits, trust me.

Xserve (-1, Off-topic) (0)

xiaodidi (678443) | more than 11 years ago | (#7405397)

If the noise is not the problem, then what's keeping the G5-Xserve?
Yes, I am interested in buying an Xserve cluster. Do you have any experince with them? Where does one get the Cluster Management Software? Thanks!

Re:Xserve (-1, Off-topic) (2, Insightful)

Alan Partridge (516639) | more than 11 years ago | (#7407111)

Money? If you take a look at the G5, you'll see that its form factor is actually rather peculiar for a desktop - presumably Apple could engineer a 3U Xserve using the existing G5 tower in a month or two, but to do a 1U version is gonna mean a much bigger (and therefore more Xpensive) engineering effort.

The power dissipation of the PPC 970 is really nothing special, a laptop version is definitely feasible, though I'd imagine they'll wait for the 90nm version until they go for it, especially with the MPC 7457 proving itself such a good mobile chip.

Re: G5 Xserve (3, Insightful)

0x69 (580798) | more than 11 years ago | (#7407403)

Apple could sell a *lot* of G5 Xserves, and (looking at G4 Xserve prices) any undercutting of G5 PowerMac sales would only *increase* Apple's profits. A recent "Page 2" rumor on MacRumors.com put the G5 Xserve 4 to 5 months out - suggesting that 970's built on the new 90nm process are required.

Why aren't they shipping already? A few ideas:

- Legal constraint from IBM? Seems unlikely - IBM's bottom line is supposedly hurting for lack of business to keep their pricy new 970 fab busy. Frustrated wanna-be G5 Xserver customers are unlikely to buy all-IBM stuff instead - racks powered by Intel (IBM's arch-enemy) are probably more likely.

- Too damn hot? Current G5's are much hotter then Xserve's current G4's. Having taken a financial bath on their noisy G4 PowerMac, Apple may have concluded that "1U size", "current G5 chips", and "noise level acceptable to customers" is an impossible combo. If Steve vetoed a >1U size, they'd just have to wait for cooler-running G5's from IBM. But Dell is busy selling dual 3.2GHz Xeon 1U servers, and Xeons supposedly run much hotter than G5's. Is Apple's hot-air-blowing technology actually too sucky to keep up with Dell?

- R&D brain bottleneck? Apple's hard-core chipset/motherboard design gurus may be stretched thin by too many current projects. Pointy-Haired Bonehead decisions may have set them way back. Intel may have lured key brains away. Quality "the hard parts" engineers aren't a "find, hire, & get productive overnight" item that Apple could fix the problem quickly - *especially* if Steve PHB'ed things to begin with.

Short of a Darwin-class bonehead decision or two, i don't buy "product cycle" reasons. They've refreshed the Xserve about this fast in the past, and every day of delay is costing $$$ in lost profits.

Re: "G5 PowerBooks coming soon..." (1)

drsmithy (35869) | more than 11 years ago | (#7407208)

There is no G5 Xserve yet. If Apple can't get a G5 working within the Xserve's size/power/noise limits (with sales doubtless in the pits as folks wait for G5), then they're likely a *long* way from doing G5 within the PowerBook's (far tighter) limits.

I'll be amazed if the next Xserve isn't a G5 and if there aren't already G5 Xserve prototypes. It's just a matter of time waiting for the product cycle to roll around. Early 2003 is beginning to look likely.

I sincerely doubt the non-presence of a G5 Xserve is due to engineering issues. 1U machines aren't exactly rocket science and if Dell can make them with hotter running P4s, 15k RPM drives and dual PSUs I fail to see any reason why Apple couldn't.

Re: "G5 PowerBooks coming soon..." (1)

slimak (593319) | more than 11 years ago | (#7409176)

Early 2003 is beginning to look likely.

So I should be able to order one several months ago? I'm assuming you mean Q1.04, in which case I'm simply being an ass.

Re: "G5 PowerBooks coming soon..." (0)

radicalskeptic (644346) | more than 11 years ago | (#7407959)

Also the fact that Apple has come right out and said don't expect a G5 Powerbook for about a year.

Easy way to check (5, Informative)

awtbfb (586638) | more than 11 years ago | (#7400246)

  1. Close/hide all open windows.
  2. Control-click (or right click) on the desktop and select Change Desktop Background.
  3. Change desktop to "Solid White" in the Solid Colors collection. It's the nearly invisible one to the far right.
  4. Minimize System Preferences window and look for spots. Mine are along the vertical and horizontal centerlines of the screen.
And yes, my screen will be swapped out shortly under warranty.

Re:Easy way to check (5, Informative)

nullard (541520) | more than 11 years ago | (#7401099)

More simply:
  1. Open TextEdit.
  2. Expand the window to fill the screen.
  3. There is no step 3.

Re:Easy way to check (1)

martingunnarsson (590268) | more than 11 years ago | (#7405265)

Why are the white spots easiest to see against a white background? Shouldn't they be easier to see against a black one?
Sorry if I've got the whole thing wrong, I haven't seen any pictures of these spots. Has anyone got any pictures online?

Re:Easy way to check (4, Informative)

Demolition (713476) | more than 11 years ago | (#7405365)

Check here [mac.com] and here [mac.com] for actual pictures of the spots, and here [macfixit.com] for a 1280x854 overlay diagram which maps out the exact locations of the spots.


Re:Easy way to check (1)

martingunnarsson (590268) | more than 11 years ago | (#7405401)

Great, just what I was looking for!

It's not LCD defects... (-1, Troll)

Anonymous Coward | more than 11 years ago | (#7400258)

.. its spooge from looking at this [tinyurl.com] site while pounding it with your fist.

C'mon, you know all you people using Apple systems are into this.

That is an amazing jack-o-lantern... (0)

Anonymous Coward | more than 11 years ago | (#7402854)

That's all...nothing else...

Excellent Test for 'the Spots' (5, Informative)

teamhasnoi (554944) | more than 11 years ago | (#7400673)

PiXel Check [versiontracker.com] . Fills your whole screen with Red, Blue, Green, White, and Black. Play with the brightness some and it's the best way I've found to see if my white spots are getting bigger (I'm lucky I guess, mine aren't that noticable...yet. I have two on the lower left.)

I'll be waiting to see if they get bigger, as I have a screen with no dead/stuck pixels and I don't want to tempt fate and/or be without my powerbook for some unknown amount of time.

I REFUSE to deal with AppleCare again, spots or no (-1, Troll)

Anonymous Coward | more than 11 years ago | (#7400684)

Not after the last fiasco. I can't understand Apple's warranty department. They're virtually no help

I have a G4 powermac, a 1.42GHz machine which worked well and for the most part kept me occupied and did the tasks I needed doing. The noise however, was something that's been driving me, my wife and my pets crazy. The dog wouldn't come in the same room as she's scared of the thing. She also attacks the hairdryer in the bathroom, and I think that's a subtle hint that the thing was too loud and what it sounded like.

Looking deeper into the machine I found a couple of fans that when running at a certain speed reached a phenomenal noise level. With the computer in its cabinet they were bad enough but I felt like I was near a jet taking off if I had the Mac up on my desk. I pulled those fans out and they looked like they could be replaced by standard, quieter fans. I took one from the last PC I'd built (yes I'm multiplatform) and it fit well, so a quick trip into town I bought a pair and installed those.

The G4 was fantastic! The reduction in noise was something I could immediately appreciate, but my happiness didn't last too long. Within half an hour the machine was locking up and crashing. I opened it once more to see I hadn't been a moron and done anything stupid, when I noticed the apple supplied heatsink was BURNING hot. I mean really hot, I couldn't bear to touch it more than momentarily. I never trusted that heatsink, the sheer bulk of it looked like it was made to be produced easily and not cool properly. I ditched that heatsink (after letting the machine cool down for an hour!) and replaced it with a Zalman flower. I'd never seen cooling like it could do, so it was the logical choice. The heatsink for the G4 attached differently, but it was easy enough to adapt the zalman with insulated wire tied underneath the CPU board.

This worked a little better and the powermac booted, and stayed working far longer. For about three days, and from then on it wouldn't boot. No chime, just fans spinning and no video. Even the hard drive barely ticked a couple of times. By now I was furious, my previous macs had given me little trouble but this one was a pain. I phoned the apple center nearest me, and as it was only a few months old I was assured everything should be covered by warranty. It turns out because I had MODIFIED the computer that my warranty was void. wtf? I added a superior cooling system to the machine, quietened it, IMPROVED it in every way, and they deny my claim? I was livid at the store manager, but couldn't get past his denseness. Know what else? Apple keep on record what you've done. I replaced the original loud fan, the original heatsink and tried once more, and again my claim was refused on the basis I'd done the damage myself.

I'm still a Mac user, but a very annoyed one still waiting on repairs to my G4 that I have to pay for myself, and that I consider are Apple's warranty responsibility that they've gotten out of having to pay for by some stupid clause. Read the fine print guys.

Re:I REFUSE to deal with AppleCare again, spots or (0)

Anonymous Coward | more than 11 years ago | (#7423852)

well, it's pretty standard that most companies void the warranty if you make any changes, and i'm sure that's stated in apple's warranty policy..

Steve Jobs notes it too (3, Interesting)

BMonger (68213) | more than 11 years ago | (#7400847)

I was looking at Steve Jobs' blog and he notes it too here [justonemorething.com] .

Re:Steve Jobs notes it too (0)

Anonymous Coward | more than 11 years ago | (#7401706)

You're kidding, right?

Re:Steve Jobs notes it too (0)

rolocroz (625853) | more than 11 years ago | (#7403933)

I hope you realize that that's not really Steve Jobs' blog. Read the copyright notice (emphasis mine):
Copyright (C) 2002-03 Kebawe.com.

JustOneMoreThing.com. A Parody. Powered by pMachine.

Re:Steve Jobs notes it too (1)

BMonger (68213) | more than 11 years ago | (#7419709)

shhhhhhhhhhhhhh... spoil the fun... ;)

I don't have the 3 year AppleCare (1)

AssFace (118098) | more than 11 years ago | (#7401467)

I just bought a new 15" Alum PowerBook, this is my second day with it.
I hadn't heard about these spots.

When do the start showing up?

If I don't have the 3 year AppleCare, am I just screwed if/when I get spots on mine?

Re:I don't have the 3 year AppleCare (3, Informative)

zachlipton (448206) | more than 11 years ago | (#7401525)

They don't happen to everyone, you could be lucky :) In general, they are showing up within a week or so, but they get worse over time. After about a week and a half with mine, they are pretty bad.

The good news is that even without AppleCare, Apple will still replace or repair your machine for free. Call 800-SOS-APPL and they will do the rest.

I coulda sworn (1)

TubeSteak (669689) | more than 11 years ago | (#7407253)

the phone number you put up read as 800-SOL-APPL

Re:I don't have the 3 year AppleCare (1)

Smurf (7981) | more than 11 years ago | (#7403326)

AppleCare will give you:

Extended warranty: Normally you get one year, with AppleCare you get three.

Extended free phone support: Normally you get 90 days, with AppleCare you get it for the full three years.

AppleCare is usually regarded as a good thing, specially for laptops. But unless you really need the phone support, it is something that can wait. You can buy it at any time during the *first* year.

So no, if you (or I) get the spots, we will NOT get screwed because our machines are still covered by the one year warranty. I would suggest that you get AppleCare sometime in this year, though...

Re:I don't have the 3 year AppleCare (2, Informative)

pianophile (181111) | more than 11 years ago | (#7407282)

Applecare will also give you *on-site* support. This was very nice whan my logic board needed replacing last year.

Cooler 970s (1, Interesting)

Unregistered (584479) | more than 11 years ago | (#7402589)

didn't IBM announce something about cooler 970s here recently? The fact that Apple is saying the G5 powerbook is a long way off actually makes me think they should be out kinda soon. They rarely say anything about anything before it's released.

Blonde Mac Users (4, Funny)

Ohreally_factor (593551) | more than 11 years ago | (#7402914)

I thought it was just white out!

Re:Blonde Mac Users (-1, Offtopic)

Anonymous Coward | more than 11 years ago | (#7403014)

I'm sorry, I was looking at too much gay porn on your computer and busted a nut all over the screen.

Correcting at production? (3, Informative)

RedX (71326) | more than 11 years ago | (#7403364)

Perhaps Apple is changing the production line to correct this problem, which would explain why the BTO 15" PB that I ordered on October 23 had its ship date change from Nov 4 to Nov 28 yesterday.

Re:Correcting at production? (1)

speed-sf (721339) | more than 11 years ago | (#7411991)

As did the standard issue PowerBooks. I ordered the as-is 15", 1Ghz ComboDrive on Oct. 24th. Ship date was supposed to be Nov 5th, I just found out, November 30th is the updated ship date. While I am kinda sad, new toy coming and all that, I am inspired that they may be correcting the problem. I can wait.

Re:Correcting at production? (1)

RedX (71326) | more than 11 years ago | (#7413402)

There may be hope after-all. I called Apple today to cancel my order (planning to get in on the hot deal on refurbed 17") and was told that my order was being sent to shipping today. Could have just been a line, but I hadn't yet told the rep that I was cancelling, and he also was surprised when I told him that my ship date online now showed Nov 24.

Re:Correcting at production? (0)

Anonymous Coward | more than 11 years ago | (#7423171)

The crux of the problem is that Apple is gay. Now fella, I don't want to step on your toes. But think about your own situation. Do you think you are as masculine as you can be? Or maybe you tend to the gay side, or perhaps you are even an out and out fag.

Buck up, buckaroo. You can regain your manhood if you only throw that Mac in the shit can. Suck it up sonny, and be a man. Drop the fag stuff; stand tall and walk straight.

You'll be glad you did.

spot problem on my powerbook. (-1, Flamebait)

Anonymous Coward | more than 11 years ago | (#7403784)

I have recently upgraded from a Mac 8600/300 w/64 Megs of RAM to a new 15" Powerbook to help me at my freelance gig where I copy a 17 Meg file from one folder on the hard drive to another folder. I have counted 25 spots on the screen of this supposed "new" mac. What a load of shit this thing is! I spent about 20 minutes trying to install Adobe Arcobat 6. 20 minutes. At home, on my Pentium Pro 200 running NT 4, which by all standards should be a lot slower than this Mac, the same operation would take about 2 minutes. If that.

In addition, during this file transfer, my iPod and iTunes will not work. And everything else has ground to a halt. Even Safari is straining to keep up as I type this.

I won't bore you with the laundry list of other problems that I've encountered while working on various Macs, but suffice it to say there have been many, not the least of which is I've never seen a Mac that has run faster than its Wintel counterpart, despite the Macs' faster chip architecture. My 486/66 with 8MB of ram running MS Windows for Workgroups 3.11 is faster than this machine at times. From a productivity standpoint, I don't get how people can claim that the Macintosh is a superior machine.

Mac addicts, flame me if you'd like, but I'd rather hear some intelligent reasons why anyone would choose to use a Mac over other faster, cheaper, more stable systems.

Just about had enough (4, Funny)

djupedal (584558) | more than 11 years ago | (#7404411)

I'm tired of this...

My iBook screen has no white, red or blue spots and the battery lasts for 4.5 hours... My external FW800 drive on my G4 didn't get corrupted when I updated to Panther... The ethernet port in my G4 holds a connection... My G4 doesn't shutdown when I use my cellphone... None of my OS X apps mysteriously quit and I don't have any issues with deep sleep. My iPod battery lasts for days on end and all of the music I purchased from ITMS is still in my iTunes library...

When am I going to be like everyone else and have an issue with an Apple product?

It's just not right, I tell you.

Re:Just about had enough (2, Funny)

Yarn (75) | more than 11 years ago | (#7405602)

If you're really bothered fall off your pushbike onto your laptop, that's what I did and now my TiBook has that classic "warped corner with peeling paint" that everyone was talking about last year.

Re:Just about had enough (0)

Anonymous Coward | more than 11 years ago | (#7405979)

Pushbike... pushbike?! What are you, 80? ;)

Re:Just about had enough (1)

Yarn (75) | more than 11 years ago | (#7407107)

Last person I told this story said "I didn't know you rode a motorbike", so I was trying to keep things clear :P

Re:Just about had enough (2, Funny)

Jon Abbott (723) | more than 11 years ago | (#7407699)

Pushbike... pushbike?! What are you, 80? ;)
No, he's 75 -- didn't you see his User ID? :^)

Re:Just about had enough (0)

Anonymous Coward | more than 11 years ago | (#7413954)

Holy shit, that's the lowest uid I've seen outside of the site crew. I, for one, welcome our new Yarn-cool-id overlords!

Re:Just about had enough (1)

justforaday (560408) | more than 11 years ago | (#7406515)

give it a little more time. i once thought like you, but then i bought an ibook which has been a constant string of nightmares [the problems with the ibook in addition to the moronic support people at apple who either don't bother to attempt to fix the product [1st time], or who do a very half-assed job fixing it and putting it back together [the 2nd and 3rd times it went in - plastic not snapped back together, screws that are almost falling out, etc]. oh, and if yer laptop ever does go in you'd better hope they don't scratch the screen while working on it, cos then they'll try to charge you 700 bucks to replace the screen when you inform them that they've scratched it [even with an applecare warranty].

like i said, i once thought like you, but then i saw what apple is really about. i love OS X, but my 10+ years of buying and using apple products has come to an end thanks to this piece of shit ibook. way to go apple!

I have an old PB 5300 with issues galore. (0)

Anonymous Coward | more than 11 years ago | (#7408793)

Want it?

Possible fix. (-1, Troll)

Anonymous Coward | more than 11 years ago | (#7404959)

FYI, there are a couple of well documented fixes for being afflicted with an Apple notebook. And your wallet will thank you:

One [thinkpad.com]
Two [dell.com]

Get well soon.. :)

Re:Possible fix. (0)

Selecter (677480) | more than 11 years ago | (#7405739)

When those computers run OS X, I'm sure he and many others will be in line. Until then, STFU.

The Rest of the Article... (1)

grocer (718489) | more than 11 years ago | (#7406199)

Maybe it just the geek mentality, but, hell, yeah, I'm taking a 12" Powerbook over a 14" iBook anyday of the week...for me, it's worth the 100 bucks to get the 512MB RAM, DVI, form factor, and nifty aluminum case with attached keyboard.

Of course, on the other hand, I'm baffled by the inconviently portable portable.

And what is up with Apple addressing white spots in 15" Powerbooks but not addressing screen imperfections from keyboard imprint in iBooks? Shouldn't bad design be considered equally?

Brain Dead, 512k cache != 512mb RAM (1)

grocer (718489) | more than 11 years ago | (#7406297)

subject sez it all, brain dead moment...

Re:The Rest of the Article... (2, Informative)

adlerspj (21924) | more than 11 years ago | (#7407155)

I've found that the screen imprints from the keyboard on my 12" iBook goes away when I clean the screen. It's just skin oils and such. I thought it was an abrasion at first and was pretty bummed, but it cleans right up.

Re:The Rest of the Article... (2, Informative)

grocer (718489) | more than 11 years ago | (#7407404)

I would agree 90% of the marks are grime and oils, however, there are still slight abrasions...I've had mine (12" iBook) about 2 months and they seem to clean right off (I've done it twice now) but if the reflection is just right, you can still see them. They don't show up when the screen is on, only off and looking almost straight down the screen.

I use those alcohol glasses wipes to clean screens. They work great and take everything right off without having to press or scrub.

Just upgrade... (4, Funny)

Eslyjah (245320) | more than 11 years ago | (#7406676)

...to Panther. Jaguars have spots.

Re:Just upgrade... (0)

Anonymous Coward | more than 11 years ago | (#7415440)

So do Panthers. In fact they are the same species of cat.....doh.

what about screen that won't stay closed? (1)

sulli (195030) | more than 11 years ago | (#7407475)

My screen randomly pops open about 20% of the time when I leave the powerbook on my desk. I end up putting a stapler or notebook on top of it to keep it closed. Anyone else have that problem?

Re:what about screen that won't stay closed? (1)

jonbboy (324416) | more than 11 years ago | (#7408554)

I had this problem at first also. If you close it swiftly (not forcefully) it will close and stay closed.
Don't press hard (or at all), trying to make it stick, or the pressure may cause/exacerbate the white spots issue.


Anonymous Coward | more than 11 years ago | (#7413023)

www.PowerBookRecall.com [powerbookrecall.com]

AppleCard (3, Informative)

scot2342 (695848) | more than 11 years ago | (#7414413)

Sorry to hear about the probs with Apple Care people have been experiencing. I called last Friday (10/31) to complain about the spots. Tuesay (11/4) at noon I had the shipping box AppleCare sent to ship the PowerBook. By Thursday at noon (48 hours later) I had the laptop back. Spots are gone! Everything seems to be in order. I was shocked at the turn around time considering I was quoted 5-7 days when I originally spoke with AppleCare on Halloween.

Apple Laptop Keyboards Unsuitable for Unix Users (-1, Troll)

Anonymous Coward | more than 11 years ago | (#7414415)

Apple laptops are effectively unusable for unix users.

I am a long-time Unix user. That means I need to have the Ctrl key to the left of the A key. This is a genuine need, not merely a want; it is based upon ergonomics. The Ctrl key is heavily used in unix, and it must be easily accessable. It cannot be off in the lower left corner of the keyboard where it is difficult to get at, and where it distorts the position of your left hand such that you can't easily type other keys while holding the Ctrl key down.

Apple desktop keyboards are now all USB. They are all OK. The CapsLock key can be re-mapped into a Ctrl key.

Unfortunately, even in this modern age, all Apple laptops have built-in ADB keyboards. The ADB keyboard is broken-by-design [slashdot.org] . It is, in general, not possible to remap the CapsLock key into a Ctrl key.

There are some exceptions, but they are horrible kludges. They are horrible kludges because the original design of the ADB keyboard was a horrible kludge. The correct solution would be for Apple to re-design their laptop motherboards to use built-in USB keyboards. This hasn't happened yet. If you run Linux, use Debian's solution. [debian.org] For Mac OS X users, uControl [versiontracker.com] works. There are no solutions (that I know of) for either NetBSD or OpenBSD. Please note once again that the "solutions" above are in fact kludges, because of the original bad design [slashdot.org] of the ADB keyboard.

Apple provides a technical note [apple.com] on how to remap the keyboard, but provides no solution to the hardware problems caused by the design of the ADB keyboard. This tech note helps foreign language users, but does nothing for the CapsLock/Ctrl problem.

Apple is (currently) ignoring Unix users! This is not merely speculation on my part. In an on-going email exchange I am having with an Apple employee (whom I won't name) in their marketing department, the Apple marketing person directly stated to me that Apple was catering to their historic Mac customers, and is purposely ignoring the Unix market. He also claimed that Apple would soon start paying more attention to the Unix market. I won't hold my breath. Apple has been ignoring Unix users for more than 13 years [google.com] . I expect that trend to continue. (Also note that my Apple contact indicated that Macs would never ship with a 3-button mouse, even though Apple intended to port almost all X-window software and deliver it either on a CD/DVD or installed directly on each Mac's hard drive. How Unix friendly is a 1-button mouse with X programs that often require 3 buttons?)

Apple has now lost two opportunities to sell me hardware. I really wanted an Apple laptop for their superior battery life, and for the PowerPC with Altivec CPU. (The Altivec is vastly superior to the x86 line for DSP.) Because I can't live with the broken-by-design built-in ADB keyboard in all Apple laptops, Sony and IBM sold me laptops instead. If Apple fixes this problem, they will sell me a PowerBook next year; if they don't, I'll still be running OpenBSD on x86 hardware, and wishing I could use a Mac.

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